
TLAs are POS and make your customers say WTF
Think about when you started in a new job or new department and the flood of acronyms that you heard. It was like people were speaking a different language and they pretty much were. I’m not saying acronyms are bad – they do have their places as mnemonic devices and to shorten things – but when they develop into a lingo that is unrecognizable to anyone outside the fold we have a problem.