That’s not MY job: how far should cross-functionality go?
On a project I was ScrumMastering for I noticed much contention between many of the different roles on the team. In keeping true to Agile and Scrum we are supposed to be “cross-functional” but what does that really mean? I kept hearing “they’re not doing their job” and “that’s not MY job” in regard to requirements gathering, writing stories, and even bug fixes. There have been many pieces written on the roles of members of a Scrum team as well as many things written on cross-functionality of members, but what does that really mean and where do we draw the line to keep people accountable?
