Tag: quality

narcissistic man

Product development doesn’t have to be narcissistic

I’ve been accused of being a narcissist before. Not in those exact words, but I will never forget the conversation. I was 25 and a good friend of mine and I were talking. She finally said (in a rare pause of my banter), “Natalie, you always talk about you and never ask about me.” Wow, that one hit hard and I felt guilty and ashamed. I had never thought about it before. I wondered where my baby-boomer parents had gone wrong in raising me as a millennial snowflake (who was nothing but extraordinary) who didn’t know the true definition of meaningful discourse. Ever since then, I’ve put a concerted effort into making sure that I ask the other person I’m talking to questions about themselves. It’s a constant reminder in my awkward conversational brain – “ask them about their day, weekend, year…yeah—that’s perfect!” We often run into a narcissism problem in product development, too, and it can stem from fear and shame.


March 28, 2018 2

Cost of delay and opportunity cost when you don’t build quality in

Let’s talk about cost of delay – the cost of having NOT done something. Basically the opportunity cost of choosing to do one thing over another. Seems simple enough but it’s not.


March 28, 2017 3

Let’s revisit the definition of done

Just when you think something is such a simple and basic principle, you realize that the basics are often the first to go and the first to be questioned. Let’s revisit the definition of done and dissect this…Including a very high level take on the GROWS idea.


September 30, 2016 1